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Client Service Charter

WEA is committed to providing a high level of service to you, our client.

Our Client Service Charter [PDF 1.98MB] outlines what we commit to do, what to expect by way of our service standards, how to contact us and how to seek a remedy if our service level is below standard.

It includes:

  • Who we are
  • Our Clients
  • Our Services
  • Our Values
  • WEA's Service Commitments
  • Rights and Obligations

If you have any suggestions on how WEA can improve its services please contact us on
(02) 6202 3400 or